A frustrated commuter has hit out after trying for a week to get a response from Slough Borough Council about broken lights at the bus station.

John McKeown, 60, first noticed Tuesday of last week that the bus station in Wellington Street had been plunged into winter gloom with the lights out of action.

He said he emailed the council without getting a reply and tried ringing its public call centre only to be told it was not the authority's responsibility.

He said he called in at the council's headquarters on Thursday hoping to see someone personally.

He said: "I waited ages and was not able to speak to anyone. In the end they just told me to call the call centre again."

Meanwhile he says blackened out bus station is positively dangerous.

Mr McKeown works for the Royal Voluntary Service running the shop at Wexham Park Hospital and uses Slough bus station on his way home to Simmons Walk, Langley.

He said: "There is some light from outside but areas of the bus station are very dark. A woman arriving there at 10.30pm would not feel very comfortable.It is threatening for passengers and dangerous for bus drivers.

"All I have tried to do is get a response from someone prepared to show some urgency about it and accept it is their job to do something about it."

This week a spokesman for Slough Borough Council said: "I'm happy to tell you that we found the right person to speak to about the lights at the bus station and a contractor has been ordered to attend and sort the problem.

"We would like to apologise for the difficulty the gentleman had in attempting to report this to us and we hope he can be reassured, that following another report on twitter, we were already on the case to get the situation resolved. However, it shouldn’t be this hard and we will be looking into why no one seemed to be able to help him."