THE leader of Slough council, councillor James Swindlehurst, and the chief executive, Josie Wragg, have issued a joint statement on the coronavirus outbreak.

In a joint briefing, they wanted to reassure residents in light of council events being postponed or cancelled that essential services will continue to be provided as normal and will focus on the COVID-19 challenge.

Following the government’s recent advice, both the leader and chief executive urged everyone to minimise their social contact, reducing unnecessary trips and to stay at home if you or anyone in your household has any symptoms.

If you are over 70, pregnant or have underlying health conditions, you should take extra care.

READ MORE: Slough chief executive gives coronavirus update

They said: “It is now clear that the coronavirus pandemic is set to challenge us all in ways we have never experienced before. With all the uncertainty one thing is for sure, we will need to work together and help each other wherever and whenever we can.

“As a council, we are taking every step to prepare for the expected increase in confirmed cases of the virus and we will ensure that the vital services that you rely on from the council will continue during this difficult time.

“Our services, including social care, waste and children’s services, have well developed plans that will ensure our most vulnerable residents get the support they need in the coming weeks and months.

“Our primary aim is to ensure that everyone who needs it is supported – especially the most vulnerable. Our top priority is to ensure that no one is left behind.

“Some of you may need extra support at this time, and it is important that everyone is aware of what additional support you can apply for and know where to find it.

“We have also been notified by the Government that money will be provided to councils to support vulnerable residents. We will provide further information on this when we know more.

READ MORE: Slough Borough Council's statement on coronavirus case

“Whatever happens Slough’s response will be defined by kindness and tried and tested plans. With this in mind, our commitment is to keep you updated at all times.”

The council’s website lists all the support available for residents who may be experiencing hardship:

  • A Local Welfare Assistance can be offered to locals who are struggling.
  • Discretionary Housing Payments may be available to top-up housing-related benefit for a limited time to cover housing costs such as rent.
  • If residents are experiencing exceptional hardship they may be able to claim a discretionary reduction in council tax.
  • Residents have the right to pay their council tax over 12 months instead of 10 months. However, you must advise the council in advance.
  • A council tax support scheme is in place for residents on low income

For more information about what the council is doing regarding the coronavirus can be found at http://www.slough.gov.uk/health-and-social-care/coronavirus.aspx

The daily guidance from the government can be found at www.nhs.uk/coronavirus.